Frequently Asked Questions (FAQs)
Our compassionate instructors and coaches are all certified Water Safety Instructors (WSI) through the American Red Cross. We understand the importance of creating a safe and supportive environment for everyone, especially fearful adults.
Here are the thoughtful guidelines we follow:
We carefully plan our lessons to ensure a consistent and comforting experience.
We pay close attention to signs of avoidance (fearful) behavior and take immediate action to provide reassurance and support.
We offer individualized attention to apprehensive people, tailoring our approach to their needs.
We consistently provide positive reinforcement to boost confidence and foster a sense of security.
We constantly seek permission to offer hands-on support and make positive eye contact, ensuring every participant feels safe and supported.
Although we are dedicated to providing the best possible support, we recognize that some individuals may require specialized assistance beyond our expertise. In such cases, we engage in open and empathetic discussions with the participant, helping them explore alternative resources to continue their aquatic journey with the right support.
Yes! We believe everyone deserves a chance to have a safe and fun aquatic journey. However, we are a safe space for people whose origins can be traced to the Black cultures/races of Africa and Indigenous North America.
For all others, understand that you are entering a protected space that may differ from anything you've experienced. You are required to respect its positive energies.
Our non-discrimination statement:
Per federal civil rights law and civil rights regulations and policies, Evolutionary Aquatics prohibits discrimination based on race, color, national origin, sex (including gender identity and sexual orientation), disability, age, or reprisal or retaliation for prior civil rights activity.
Our number one priority is the safety of our participants and staff. We watch the weather and the water levels closely for our kayaking and open-water events. If there is mist and light rain only, the class will continue.
For kayaking, the class will be delayed if there are heavy downpours, inclement weather, or high water during your trip or event. If we are on the water, we will exit the water immediately.
Open-water swims are canceled if heavy rains occur within 48 hours of a scheduled swim to avoid stirred-up lake debris. If inclement weather occurs during a swim, the kayakers will work to transport swimmers to land as quickly and safely as possible.
If we are forced to relocate, reschedule, or cancel your trip, tour, or clinic, we'll do our best to notify you by text or email as soon as possible.
